Privacy Policy

Privacy Policy for Fierce and Free Healing

Last updated:11/14/26

Fierce and Free Healing we, us, or our is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect your personal data when you visit our website, join our programs, or subscribe to our newsletter.

By using this website or engaging with Fierce and Free Healing’s services, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly**

We may collect:

* Name

* Email address

* Phone number (optional)

* Payment information (processed securely through third-party providers)

* Registration information for Zoom meetings or programs

* Survey responses, worksheets, or journaling (optional)

B. Automatically Collected Information**

When you visit our website, we may automatically collect:

* IP address

* Browser type

* Pages visited

* Cookies and tracking data

This information helps improve website performance and user experience.

2. How We Use Your Information**

We may use your information to:

* Provide access to Zoom meetings, programs, and resources

* Send newsletters and supportive content

* Deliver downloadable guides or products

* Process payments through secure third-party providers

* Improve website functionality

* Respond to questions or support requests

* Maintain community safety and confidentiality

We do not sell your personal information.

3. Confidentiality & Community Safety**

Fierce and Free Healing values emotional safety and trust.

* Anything shared in Zoom meetings stays in that space.

* Meetings are **not recorded** unless clearly stated and agreed upon.

* Participants are expected to honor confidentiality.

* You are responsible for your own privacy (e.g., where you join from, who can hear you).

4. Email & Newsletter Communications**

When you subscribe to our newsletter or share your email, you may receive:

* Updates

* Program invitations

* Healing and educational content

* Event reminders

* Resources and tools

You may unsubscribe at any time using the link at the bottom of any email.

5. Payments & Financial Information**

We do not store or access your payment details.

All payments are handled securely by third-party payment processors such as:

* PayPal

* Stripe

* GoDaddy

* Mailchimp Commerce

Your payment information is protected under their privacy and security policies.

6. Third-Party Services**

We use trusted third-party providers, including:

* Zoom

* Mailchimp

* Zapier

* GoDaddy

* Stripe / PayPal

These services may collect limited information required for their functions.

Each has its own privacy policy.

7. Cookies & Tracking Technologies**

We may use cookies and similar tools to:

* Improve website performance

* Understand how visitors use our site

* Enhance user experience

You may disable cookies in your browser settings if you prefer.

8. Your Rights**

You have the right to:

* Access the information we hold about you

* Correct or update your information

* Request deletion of your data

* Opt out of communications

To exercise your rights, contact us at:

karen@fierceandfreehealing.com

9. Data Security**

We take reasonable steps to protect your information from:

* Unauthorized access

* Disclosure

* Misuse

* Loss

However, no online system is completely secure. You share information at your discretion.

10. Not Therapy, Not Medical Care 

Fierce and Free Healing is a website offering resources, education, and community support for people who want to grow after narcissistic abuse.

We provide:

* Educational content

* Peer support

* Community-based programs

* Coaching-style guidance

We do not provide:

* Therapy

* Clinical mental health treatment

* Medical advice

* Crisis intervention

* Diagnoses

Anything provided through the website, emails, Zoom meetings, the Resilient Hearts Program, or other communication is a suggestion only.

You are responsible for all actions you choose to take or not take.

If you feel you are in danger of harming yourself or someone else, call 911 or your local emergency services immediately.

1. Intended Audience

This website and its services are intended for individuals 18 years or older.

12. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us**

For questions or concerns about this Privacy Policy, contact:

karen@fierceandfreehealing.com